Privacy Policy

Summary

This is a privacy policy notice for The Vessel Group, LLC and it describes the types of information we may collect from you or that you may provide (“Personal Information”) and our practices for collecting, using, maintaining, protecting, and disclosing your information when you use our services such as when you:

  • Visit our website at http://www.thevesselgrp.com, or any website of our that links to this privacy notice

  • Engage with us in any other related ways, including any services, promotional, marketing, or events activities, weather in person or virtual.

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

 
Collection of Personal Information

You can access this site without indicating to us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use or access some of the features offered on this site, or otherwise contact us, you may be asked to voluntarily provide certain Personal Information. (for example, your name and e-mail address).

We collect personal information that you voluntarily to provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities or on the services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we may collect include

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

We do not process sensitive information.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Services. Users who are uncertain about what information is mandatory are welcome to contact us.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

 
Privacy of Minors

We do not knowingly collect or solicit any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Services, and by using this service you the user represent that you are 18 years of age or older. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Services, please contact us at info@thevesselgrp.com to request that we delete that child’s Personal Information from our Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through this or any other Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.

 

Use and Processing of Collected Information

We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We act in the capacity of a data processor in situations when you submit Personal Information through the Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller in terms of the GDPR.

In order to make the Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

  • To deliver and facilitate delivery of Services to the user. We may process your information to provide you with the requested service

  • To respond to user inquiries/provide user support: We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service

  • To save or protect an individual’s vital interests. We may process your information when necessary to save or protect an individual’s vital interest, such as precenting harm 

  • Send marketing and promotional communications

  • Improve user experience

 
What Legal basis do we Rely on to Process Your Information?

We only process your personal information when we believe it is necessary and we have valid reason to do so under applicable law, like with your consent, to comply with laws, to provide you with requested to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK comma this section applies to you:

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such we may rely upon the following legal bases to process your personal information.

  • Consent. We may process your information you if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing the data before your withdrawal

  • Performance of a Contract. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclosure information as evidence in litigation in which we are involved.

  • Legal Obligations.  we may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or Regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved

  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interest of a third-party, such a situation involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you:

 

We may process your information if you have given us specific permission (i.e., express consent) personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). Please note that you add the ability to withdraw your consent at any time.  

 

In some exceptional cases we may be permitted under law to process your information without consent, including, for example: 

 

  • If collection of the information is clearly and reasonably in the interests of the individual and consent cannot be obtained in a timely fashion

  • For criminal or civil investigations relating to fraud detection and prevention

  • If we have reasonable grounds to believe that an individual may be or may have been the victim of financial fraud or abuse

  • For business transactions provided certain criteria has been met

  • It is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim

  • For identifying ill, injured or deceased persons, including communication with or contacting next of kin

  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or province

  • If disclosure is required to comply with the subpoena, warrant, court order, or rules of the court relating to the production of records

  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced

  • If the information collected by the user is solely for creative purposes such as literary, journalistic, or artistic efforts, endeavors, or reasons

  • If the information is widely and freely available for consumption by the public or if it is in the public domain and is specified by the regulations

 

If you are a California resident, this section applies to you.

Consumers residing in California are afforded certain additional rights with respect to their Personal Information under the California Consumer Privacy Act (“CCPA”).

California Civil Code section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personally information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third-parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Furthermore, California residents have the right to request deletion of their Personal Information or opt-out of the sale of their Personal Information which may include selling, disclosing, or transferring Personal Information to another business or a third party for monetary or other valuable consideration. To do so, simply contact us. We will not discriminate against you if you exercise your rights under the CCPA.

 
Data Protection Rights Under the GDPR

If you are a resident of the European Economic Area (“EEA”), you have certain data protection rights and we aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

(i) You have the right to withdraw consent where you have previously given your consent to the processing of your Personal Information. To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

(ii) You have the right to learn if your Personal Information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of your Personal Information undergoing processing.

(iii) You have the right to verify the accuracy of your information and ask for it to be updated or corrected. You also have the right to request us to complete the Personal Information you believe is incomplete.

(iv) You have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent. Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us, or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this Policy.

(v) You have the right, under certain circumstances, to restrict the processing of your Personal Information. These circumstances include: the accuracy of your Personal Information is contested by you and we must verify its accuracy; the processing is unlawful, but you oppose the erasure of your Personal Information and request the restriction of its use instead; we no longer need your Personal Information for the purposes of processing, but you require it to establish, exercise or defend your legal claims; you have objected to processing pending the verification of whether our legitimate grounds override your legitimate grounds. Where processing has been restricted, such Personal Information will be marked accordingly and, with the exception of storage, will be processed only with your consent or for the establishment, to exercise or defense of legal claims, for the protection of the rights of another natural, or legal person or for reasons of important public interest.

 
When and With Whom Do We Share Your Personal Information?
We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or portion of our business to another company.

  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

 

How Do We Use Cookies?
  • Our Services may use “cookies” and other tracking technologies (like web beacons and pixels) to collect and store your information in order to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

  • We may also use cookies to collect, store, and track information for security and personalization, and for statistical purposes. For further information on the Cookies we collect and their purpose, see refer to our cookie policy. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.

 
How Do We Handle Social Media Features and Logins?

If our services offer you the ability to register and login using your third-party social media details and you choose to register or log into our services using a social media account, we may have access to certain information about you. Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, France list, and profile picture, as well as other information you choose to make public on such a social media platform.

Our Services may include social media features, such as the Facebook and Twitter buttons, “Share This” buttons, etc. (collectively, “Social Media Features”). These Social Media Features may collect your IP address, what page you are visiting on our Services, and may set a cookie to enable Social Media Features to function properly. Social Media Features may be hosted either by their respective providers or directly on our Services. Your interactions with these Social Media Features are governed by the privacy policy of their respective providers.

We will use the information we receive only for the purposes that are listed in this privacy notice. We are not responsible, however, for other uses of your personal information by any third-party social media provider that we do not control.

 
Retention of information

In some regions (like the EA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right to: (a) request access and obtain a copy of your personal information; (b) request rectification or erasure; (c) restrict the processing of your personal information; (d) and if applicable, to data portability. In certain circumstances you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in this notice.

We will retain and use your Personal Information for the period necessary as long as your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

 
Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. However, this will not include countries outside the European Union and European Economic Area. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.

 
How to Exercise Your Rights to Review, Update, or Delete the Date We Collect from You

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. Any requests to exercise your rights can be directed to us through the contact details provided in this document. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. If we receive your request from an authorized representative, we may request evidence that you have provided such an authorized representative with power of attorney or that the authorized representative otherwise has valid written authority to submit requests on your behalf.

 

Please note that we may ask you to verify your identity before responding to such requests as you must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

 
Controls for Do Not Track signals

Most browsers and some mobile operating systems and applications incorporate a Do Not Track (DNT) setting or feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. The Services do not track its visitors over time and across third-party websites. However, some third-party websites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

 
How We Keep Your Information Secure

We have implemented appropriate and reasonable technical and organizational security measures designed to protect any personal information we collect and process from unauthorized access, use, or disclosure. Personal information you provide is secured on computer servers in a controlled, secure environment.

 

We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, right our best safeguards and efforts to secure your information, no data transmission over the Internet or wireless network can be 100% guaranteed safe.

 

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party such as hackers, cyber criminals, or other unauthorized third parties who improperly collect, access, steel, or modify your information, despite our best efforts.

 

As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

 
Data Breach

In the event we become aware that the security of the Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

 
How We Make Updates, Changes & Amendments to this Policy

We reserve the right to modify this Policy or its terms related to the Services at any time at our discretion. When we do, we will post a notification within the Services. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

 
Acceptance of This Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.

 
How to Contact us About This Policy/Notice

If you have any questions, concerns, comments, or complaints regarding this Notice, the information we hold about you, or if you wish to exercise your rights, we encourage you to email us at info@thevesselgrp.com or by post to: contact us using the details below:

 

The Vessel Group LLC

4201 Main Street, Suite 22

Houston, TX 77002

United States